| The business plan’s conclusion should sum up | | | | company can become in ten or fifteen years. It is |
| the opportunity the business represents with | | | | recommended to focus on the company’s |
| language targeted at the specific audience the plan | | | | potential impact for customers and the |
| is intended for (for example, investors or lenders). | | | | marketplace rather than its long-term financial |
| Without going into the detail allowed in the | | | | impact, as it is increasingly difficult to put numbers |
| executive summary (a conclusion should be just a | | | | to where the company will be so far ahead in the |
| paragraph or two), the conclusion can offer a | | | | future. For example, you might say that “the |
| more personal appeal for consideration and | | | | business will introduce a new level of quality in |
| funding. However, the conclusion should not depart | | | | liquor stores and become a regionally-known brand |
| significantly from the rational and professional tone | | | | over the next fifteen years”. |
| of the plan. For example, it is never appropriate | | | | Appendices |
| to write sentences along the lines of “I beg of | | | | The conclusion is not actually the final section of |
| you to invest in this company”, “It would | | | | your business plan. Supporting documents should |
| mean so much to me and my family”, and | | | | appear in appendices after the conclusion. These |
| “You’d be stupid to not to jump at this | | | | appendices should include detailed pro forma |
| opportunity.” | | | | financial statements, and may also include |
| Future Vision | | | | resumes of managers, partnership, supplier, and |
| The conclusion is also where it can be appropriate | | | | customer agreements, evidence of intellectual |
| to return to your greater vision for what the | | | | property, records of business licenses and |
| company can become and speak about future | | | | permits, detailed results of surveys, focus groups, |
| possibilities beyond the five years detailed in the | | | | or competitive research, and letters of support. |
| plan. This can include an idea of what the | | | | |