| Making your Cafe World customers happy is, | | | | quickly as it goes up. If someone leaves your |
| when it is all said and done, the ultimate objective | | | | cafe and is unhappy, your Buzz Rating |
| of any cafe owner. Because it doesn't matter | | | | automatically drops. What makes customers |
| how good your cafe looks, or how impressive | | | | unhappy? |
| your menu is, if the customers are unhappy. If | | | | Whenever a guest comes in to your cafe and |
| customers aren't happy, it is only a matter of | | | | isn't served some food shortly after they sit |
| time before you cafe fails. Once your focus is on | | | | down, they will likely become unhappy. In other |
| making the customers happy, you need to know | | | | words, slow service makes customers unhappy. |
| exactly how happy they are, and what can you | | | | A lack of seating also makes customers unhappy. |
| do to make them happier. | | | | If someone comes into your cafe and can't find |
| Finding out how happy your customers are turns | | | | an available seat, they will become unhappy and |
| out to be really easy. Cafe World shows you | | | | leave. |
| your customer satisfaction level by way of the | | | | This is what makes your Buzz Rating a |
| Buzz Rating (the "thumbs up" number) on the | | | | double-edged sword. Just as in the real world, the |
| right side of the game window. | | | | greater the buzz about your cafe, the more |
| Whenever a guest comes into your cafe, sits | | | | customers it will attract. But if those customers |
| down, and gets served promptly, they will be | | | | aren't served promptly or can't find a place to sit, |
| happy and can give a "thumbs up" on their way | | | | they'll push your Buzz Rating back down, reducing |
| out the door. Whenever a customer gives your | | | | the number of visitors in the future. |
| cafe a thumbs up signal like that, it adds a tenth | | | | This contradiction is one of the most interesting |
| of a point to your Buzz Rating. | | | | challenges you'll need to resolve on your way to |
| Unfortunately, your Buzz Rating can go down as | | | | Cafe World Domination. |