Advertisement Role In Business Promotion And Customer Response

Although the benefits of mass media areplace. A good way to do this is by isolation of
significant, one must recognize the inhibitions andmarket segments. A careful analysis of buyer
challenges that arise. The public usually scan thebehavior and motivation must be undertaken.
media for entertainment, current affairs andResearch into customer lifestyle must be broad
education. Exposure to advertising is hence inand should provide measures for activity, interest
most cases involuntary.and opinions from the target market segment.
The probability then is high that advertising will beQuestions like, what kind of people are we trying
disregarded by the audience. Customersto reach? Are they active, highly social and
nowadays are used to finding ways of avoidingoutgoing? Or are they more interested in their
exposure to unwanted messages. The consumerfamilies and home? , must be answered.
seeks supportive information but actively avoidsStatistical information such as age, income, social
contradictory information. Perceptual defenses arestatus, education levels are also very useful in this
usually erected in the individual’s subconsciouscase. Very important consideration is defining of
mind and hence unwanted information is ignored.decision making unit. For example, in a family
The dilemma is future worsened by the deluge ofsetting, the husband may be the actual buyer of
competing adverts in the mass media. Therefore,the family car but the wife also plays a key role
it becomes difficult for a single advertisement toin influencing the purchase in terms of color and
attract the needed attention, be understood well,the like.
accepted and retained in the memory of theThese advertising guidelines have to be observed
target market.if a marketer is to be well understood and
A marketing strategy must make the most ofcapture the attention of his market segment.
the mass media in order to survive in the market