| In business you are ALWAYS working with and | | | | |
| for others. | | | | Specialists make more money in every field! |
| No matter how small or self-made you think you | | | | To develop a high degree of competence, spend |
| are there is always a customer or client at the | | | | your energy on the areas of the business for |
| end of each transaction. | | | | which you have the greatest passion. |
| | | | | For example, in the financial industry which is |
| | | | | growing more complex everyday, with who do |
| 1. Have Integrity | | | | you like to work? |
| | | | | Do you want to help young newlyweds create a |
| Do you have great deals? Then you will get | | | | financial plan, older more established clients with |
| customers – someone who will leave as soon | | | | estate planning needs or business owners with |
| as a better deal comes along. | | | | complex tax and business issues? |
| However, if you want clients – those who will | | | | Develop your passion area and become an |
| listen to you, take your advice and refer you to | | | | expert. |
| others – you must exude integrity. | | | | |
| Mutual trust is the foundation of the relationship | | | | 6. Position Yourself Accurately |
| between you and your clients. | | | | |
| | | | | Be sure your marketing materials accurately |
| 2. Preplan Your Day | | | | describe what service(s) you deliver to the client. |
| | | | | Don’t waste the prospects or clients time by |
| Focus on the events of the day at hand. Will you | | | | trying to be all things to everyone, it cannot be |
| be meeting with clients or making calls to secure | | | | done and it will make you appear unprofessional |
| new prospects? | | | | and damage your credibility. |
| If you are meeting with clients be sure to prepare | | | | Be great at what you do and leave the rest for |
| a written step-by-step plan for each of those | | | | others. |
| meetings. | | | | |
| Business development calls are especially | | | | 7. Be Professional |
| challenging in the beginning, but they must be | | | | |
| done if your business is to grow and thrive. | | | | Remember your client is a partner with whom |
| | | | | you are working to solve a problem – their |
| | | | | problem. |
| 3. Use an Agenda | | | | Listen to and respect their objections and |
| | | | | concerns and avoid seeing the relationship as an |
| At the start of each meeting, begin with the end | | | | adversarial one. |
| in mind. | | | | |
| Ask your client, what has to happen for the | | | | 8. Express Gratitude |
| meeting to be a success. | | | | |
| Even if you think you know what the client’s | | | | Thanks and appreciation expressed in a simple |
| objectives are, you might discover that they | | | | yet sincere manner goes a long way to |
| have changed those objectives are the priorities | | | | differentiating you from your competitors. |
| of the objectives might have been re-ordered. | | | | Your clients will be pleasantly surprised when they |
| It is important to see your client as a partner | | | | receive your handwritten thank - you card! |
| with whom you are working together to solve a | | | | Sometimes it seems people are saying “thank |
| problem. | | | | you” less and less. |
| | | | | Stand out from the crowd and always thank your |
| 4. Delegate to Others | | | | clients! |
| | | | | |
| Even if you have no staff or business partner(s), | | | | |
| focus on what you do most productively and | | | | Yvonne Finn is a passionate and successful |
| passionately in your business and give the other | | | | financial advisor with PFS. |
| stuff to other people. | | | | She specializes in helping Canadian middle income |
| Outsource if you must or hire competent staff | | | | earners become debt – free and financially |
| on contract. | | | | independent. |
| | | | | Yvonne discovers what her client(s) objectives |
| | | | | are by performing a free, no obligation Financial |
| 5. Specialize in Something | | | | Needs Analysis (FNA). |